Refund & Cancellation Policy for Zaaya Skin Hair & Laser Clinic

At Zaaya Skin Hair & Laser Clinic, we value your trust and strive to provide exceptional services. Below, we outline our Refund & Cancellation Policy to ensure transparency and a smooth experience for our valued clients.

Cancellation Policy:

1. Appointment Cancellation:
   • For all appointments, whether made online or through our clinic, we require at least 48 hours’ notice for cancellation or changes in appointment date/time.
   • Failure to provide timely notice may result in a 50% charge of the Recommended Retail Price (RRP) of your treatment.
2. Change of Mind:
   • We understand that circumstances can change. However, we do not offer refunds for change of mind.
   • If you wish to reschedule your appointment, please notify us at least 48 hours in advance.

Refund Policy:

1. Refunds for Services Rendered:
   • We do not provide refunds for services that have already been rendered.
   • If you are dissatisfied with any aspect of your treatment, please discuss it with our team during your visit. We are committed to addressing your concerns promptly.
2. Online Payments:
   • If you made an online payment for a service and need to cancel, our cancellation policy applies.
   • Refunds for online payments will be processed within a reasonable time frame.

Contact Us:

For any questions or clarifications regarding our Refund & Cancellation Policy, feel free to reach out to us. Your satisfaction is our priority!

Zaaya Skin Hair & Laser Clinic

• Location: Mahilaalayam School, AB Ecostay (1st Floor), Road, Aluva, Kerala
• Phone: +91 8714 85 4483

Remember, at Zaaya, we’re dedicated to helping you achieve the radiant “Zaaya Glow” while maintaining transparency and fairness in our policies. Thank you for choosing us for your skin and hair care needs! 🌟🌿